When do I call ACE Air & Ambulance?

Stop and think.  Sometimes the emergency call centre is not the best way to receive medical help and choosing the most suitable way of getting the care you need can save you time and help us to respond more quickly to patients who are in most need of our help. Arriving at hospital by ambulance does not always reduce your time in the Accident and Emergency Department. When an ambulance is called inappropriately someone else in a life threatening situation may suffer.